WHERE DO YOU SOURCE YOUR SHIRTS?
WHY IS PROCESSING 7-10 DAYS?
We operate on a made-to-order system, so our process takes a bit longer than if we had lots of inventory stocked and ready to package the moment an order is placed. If we ever do find that we're at the 10 day processing time mark, Monica sends out a personal email letting the you know why your order is delayed and when you can expect it.
HOW DO I RETURN OR EXCHANGE MY ORDER?
We accept returns or exchanges within 30 days of delivery. Garments must be undamaged and in re-sellable condition.
Exchanges are FREE!
Returns have a processing fee of $8.
All you need is your order # and you can start your return or exchange via our easy to use portal.
If you can't remember your order #, or have any questions, please contact us at info@blackhare.ca