FAQs

WHERE ARE YOUR TEES MADE?

Our Made In Canada tees are milled, cut and sewn in the Greater Toronto Area (GTA). They are crafted by Redwood Classics Apparel (unisex) and Jerico (women's).

Our Signature Line tees are manufactured in California (Bella and Canvas brand) and South America (Next Level brand). Both of our Signature Line brands have multiple factory certifications for socially and environmentally responsible production. You can read more here.

WHY IS PROCESSING 8-12 DAYS?

We operate on a made-to-order system, so our process takes a bit longer than if we had lots of inventory stocked and ready to package the moment an order is placed.  If we ever do find that we're at the 10 day processing time mark, Monica sends out a personal email letting the you know why your order is delayed and when you can expect it. 

WHAT FABRICS DO YOU USE?

Unisex Made in Canada Tees

  • 100% combed jersey cotton.

Women's Cut Made in Canada Tees

  • 27% Organic cotton
  • 67% Rayon from Bamboo
  • 5% Spandex

Unisex Signature Line Tees

  • 60% cotton
  • 40% recycled polyester

Women's Cut Signature Line Tees

  • 60% cotton
  • 40% polyester

WHAT ARE YOUR RETURN AND EXCHANGE POLICIES?

You can return or exchange your tee within 60 days of delivery.

All returns and exchanges must be UNWASHED, UNWORN and UNDAMAGED.

Exchanges are FREE. Returns are subject to an $8 processing fee (including return label).

All you need is your order # and you can start your return or exchange via our easy to use portal.

CAN YOU MAKE ME MY OWN DESIGN? (DO YOU DO CUSTOM?)

Unfortunately, we do not offer one-off custom designs for individuals.

We have limited capacity to do large-scale customs for organizations or big events.

Why?

Because we have a very small team, we print by hand, and we work with water-based inks, we cannot offer the same services as print companies set up for custom work.